Frequently Asked Questions by Property Owners

How does working with Istria Partner work?

Our collaboration begins with a conversation and an analysis of your property. Based on your wishes and needs, we suggest an appropriate collaboration model and define the scope of services, responsibilities, and pricing. Once we reach an agreement and sign the contract, we take over the agreed activities and report to you regularly on operations.

Do I have to hand over complete management of the property to you?

No. The collaboration is flexible, allowing you to choose only the services you need. We can handle complete vacation rental management or take on specific activities such as managing bookings, guest communication, maintenance organization, or year-round property care.

How do you charge your commission?

Depending on the collaboration model, we use a classic commission model or a pre-agreed net model. Under the classic model, commission is calculated based on an agreed base amount and percentage. Under the net model, the owner specifies the target payout amount in advance, while Istria Partner sets the selling price and earns its fee from the difference. All fees and calculation methods are defined prior to starting our collaboration.

How much can I earn by renting out my property?

Income depends on location, category, amenities, capacity, seasonality, and market demand. Based on your property's features and a market analysis, we can prepare an estimated revenue projection. This estimate serves as an informative basis rather than a guarantee of future earnings.

Who organizes cleaning and maintenance?

Istria Partner organizes all necessary services through in-house resources and trusted local partners. This includes cleaning, linen and towel laundering, pool and garden maintenance, as well as repairs and technical interventions. The scope and costs of these services are agreed upon with the owner in advance.

How can I track bookings and revenue?

We provide property owners with access to an owner portal, where you can monitor bookings and calendar availability for your property. In addition, you receive regular financial reports and performance overviews.

Do I need to live in Istria for you to manage my property?

No. A large part of the operations can be managed remotely. As the owner, you receive regular updates and reports while we handle guests, bookings, local partners, and agreed operational tasks on the ground.

Can I use your services if I already have my own guests or bookings?

Yes. We can take over specific tasks only, such as guest check-ins, cleaning, laundering linen and towels, maintenance, or property care between stays.